A concern about work we or our subcontractors performed is ours to resolve. A concern about a partner company is raised with that company first.
Last updated: September 25, 2026
If the work was done by our team or a subcontractor working for us, email info@watersoftenerreplacementprinceton.com or call 609-375-0287. We will acknowledge it within two business days and give you a substantive answer within ten business days. The written estimate or contract for the job is what governs the work.
If a partner did the work, the agreement is between you and that partner. Raise it with them first and in writing. If it does not get resolved, tell us. We cannot direct the partner's work, but we will contact them, help you get to the right person, and stop referring work to partners who do not stand behind theirs.
Email info@watersoftenerreplacementprinceton.com and describe what happened. We will acknowledge it within two business days and give you a substantive answer within ten business days.
Tell us early. Call 609-375-0287 or email info@watersoftenerreplacementprinceton.com.